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Commonly Asked Questions

Looking for a quick answer? Please see below for some of the most frequently asked questions about our bed and breakfast.

Questions & Answers

What is the payment policy?

Full payment is required upon check-in, and a valid credit card is required to secure the reservation.

What is the cancellation policy?

Guests may cancel their reservation up to 72 hours prior to arrival without penalty. Late cancellations or no-shows will result in a charge of the first night's room rate.

Is there a minimum stay requirement?

During peak seasons or special events, a minimum stay may apply. Please check with us for specific dates.

Will my credit card be pre-authorized at check-in?

Yes, the hotel reserves the right to pre-authorize the credit card for incidentals upon check-in.

What are the check-in and check-out times?

Check-in time is at 2:00 pm, and check-out time is at 11:00 am.

Can I request early check-in or late check-out?

Early check-in or late check-out may be accommodated based on availability, and additional charges may apply.

What documents do I need for check-in?

Guests are required to provide a valid ID and credit card upon check-in.

Can I request an extra bed or cot?

Extra beds or cots may be available upon request, and additional charges may apply.

What is the maximum occupancy per room?

The maximum occupancy depends on the room. Please view the accommodation listing to understand the room occupancy. Our suites hold more guests versus our 2-bedroom accommodations.

Are pets allowed?

Yes, pets are allowed on the premises. We are proud to be a pet-frienly accommodation. Designated areas are available for pets.

Is smoking allowed in the rooms and common areas?

Smoking is strictly prohibited inside the rooms and common areas. A cleaning fee of $250 will be charged for smoking violations.

Is Wi-Fi available?

Yes, Wi-Fi is available throughout the hotel and is complimentary.

Do you provide breakfast?

Yes, complimentary breakfast is served daily from 7:30 am to 10:00 am.

Are there any quiet hours?

Yes, quiet hours are from 10:00 pm to 8:00 am. We kindly request that you be respectful of other guests during these hours.

What should I do if I lose something during my stay?

The hotel is not responsible for any lost or stolen items left in the rooms or common areas. Please notify us, and we will do our best to assist you.

Can the hotel refuse service or evict guests?

Yes, the hotel reserves the right to refuse service or evict guests who violate hotel policies or behave inappropriately. No refund will be given in such cases.

What happens if I cause damage to the room or hotel property?

Any damages caused by guests to the room or hotel property will be charged to the credit card on file.